{"id":4367,"date":"2020-07-16T13:24:13","date_gmt":"2020-07-16T13:24:13","guid":{"rendered":"https:\/\/mercuryorder.wpengine.com\/faq\/"},"modified":"2020-08-05T15:15:03","modified_gmt":"2020-08-05T15:15:03","slug":"faq","status":"publish","type":"page","link":"https:\/\/mercuryorder.com\/ie\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:0px;--awb-padding-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-padding-top:20%;--awb-padding-right:20%;--awb-padding-bottom:20%;--awb-padding-left:20%;--awb-padding-top-medium:10%;--awb-padding-right-medium:5%;--awb-padding-bottom-medium:10%;--awb-padding-left-medium:5%;--awb-bg-color:rgba(0,113,188,0.8);--awb-bg-color-hover:rgba(0,113,188,0.8);--awb-bg-image:linear-gradient(90deg, #15477f 0%,#5488b8 100%);--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:0px;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:#ffffff;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;HypatiaSansPro-Bold&quot;;font-style:normal;font-weight:400;margin:0;\">Frequently Asked Questions<\/h1><\/div><div class=\"fusion-title title fusion-title-2 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-text-color:#ffffff;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left md-text-align-center\" style=\"font-family:&quot;NunitoSans-Regular&quot;;font-style:normal;font-weight:400;margin:0;\">You ask, we answer<\/h4><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-padding-top:5%;--awb-padding-right:10%;--awb-padding-bottom:5%;--awb-bg-image:url(&#039;https:\/\/mercuryorder.com\/wp-content\/uploads\/2020\/07\/FAQ-Image.jpg&#039;);--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:0px;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column fusion-empty-column-bg-image fusion-column-has-bg-image\" data-bg-url=\"https:\/\/mercuryorder.com\/wp-content\/uploads\/2020\/07\/FAQ-Image.jpg\"><img decoding=\"async\" class=\"fusion-empty-dims-img-placeholder fusion-no-large-visibility fusion-no-medium-visibility\" aria-label=\"FAQ Image\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27682%27%20height%3D%27365%27%20viewBox%3D%270%200%20682%20365%27%3E%3Crect%20width%3D%27682%27%20height%3D%27365%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\"><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:0px;--awb-padding-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-padding-top:20%;--awb-padding-right:20%;--awb-padding-bottom:20%;--awb-padding-left:20%;--awb-padding-top-small:10%;--awb-padding-right-small:10%;--awb-padding-bottom-small:10%;--awb-padding-left-small:10%;--awb-bg-color:#0071bc;--awb-bg-color-hover:#0071bc;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-3 fusion-sep-none fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:#ffffff;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:0px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-left sm-text-align-center\" style=\"font-family:&quot;HypatiaSansPro-Bold&quot;;font-style:normal;font-weight:400;margin:0;\">Frequently Asked Questions<\/h1><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-padding-top:5%;--awb-padding-right:10%;--awb-padding-bottom:5%;--awb-padding-top-small:0px;--awb-padding-right-small:0px;--awb-padding-bottom-small:0px;--awb-padding-left-small:0px;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-image-element \" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\" fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"416\" height=\"261\" title=\"FAQ&#8217;S Mobile\" src=\"https:\/\/mercuryorder.com\/wp-content\/uploads\/2020\/07\/FAQS-Mobile.jpg\" alt class=\"img-responsive wp-image-4847\" srcset=\"https:\/\/mercuryorder.com\/wp-content\/uploads\/2020\/07\/FAQS-Mobile-200x125.jpg 200w, https:\/\/mercuryorder.com\/wp-content\/uploads\/2020\/07\/FAQS-Mobile-400x251.jpg 400w, https:\/\/mercuryorder.com\/wp-content\/uploads\/2020\/07\/FAQS-Mobile.jpg 416w\" sizes=\"(max-width: 1024px) 100vw, (max-width: 640px) 100vw, 416px\" \/><\/span><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-padding-top:20%;--awb-padding-right:20%;--awb-padding-bottom:20%;--awb-padding-left:20%;--awb-padding-top-small:10%;--awb-padding-right-small:10%;--awb-padding-bottom-small:10%;--awb-padding-left-small:10%;--awb-bg-color:#0071bc;--awb-bg-color-hover:#0071bc;--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-4 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-text-color:#ffffff;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:0px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left sm-text-align-center\" style=\"font-family:&quot;NunitoSans-Regular&quot;;font-style:normal;font-weight:400;margin:0;\">You ask, we answer<\/h4><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:5%;--awb-padding-right:10%;--awb-padding-bottom:3%;--awb-padding-left:10%;--awb-background-color:#ffffff;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;--awb-margin-bottom:0px;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-column-content-centered\"><div class=\"fusion-column-content\"><div class=\"fusion-title title fusion-title-5 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-five\" style=\"--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-sep-color:#000000;\"><h5 class=\"fusion-title-heading title-heading-center\" style=\"font-family:&quot;NunitoSans-SemiBold&quot;;font-style:normal;font-weight:400;margin:0;\">Below we have listed our most frequently asked questions. If you find your question is not listed below, please do not hesitate to contact our team &#8211; we will be more than happy to assist you.<\/h5><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-4 fusion-flex-container hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-right:10%;--awb-padding-bottom:0px;--awb-padding-left:10%;--awb-padding-right-medium:10%;--awb-padding-left-medium:10%;--awb-padding-right-small:15px;--awb-padding-left-small:15px;--awb-flex-wrap:wrap;\" id=\"faqs\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-6 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-6 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-text-color:#7197cc;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;NunitoSans-Bold&quot;;font-style:normal;font-weight:400;margin:0;\">SET UP<\/h4><\/div><style type=\"text\/css\">#accordian-1 .fusion-panel:hover,#accordian-1 .fusion-panel.hover{ background-color: #ffffff } #accordian-1 .fusion-panel { border-color:#000000; border-width:0px; background-color:#ffffff; }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 20px;width: 20px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian #accordian-1.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 38px;}.fusion-accordian  #accordian-1 .panel-title a{font-size:20px;font-family:\"HypatiaSansPro-Bold\";font-style:normal;font-weight:400;}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:\"NunitoSans-Regular\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: #000000 !important;border-color: #000000 !important;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: #000000;}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #000000;}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: #000000!important;border-color: #000000!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right\" id=\"accordian-1\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-4386 setup-ie \"><span class=\"entry-title rich-snippet-hidden\">Can I use my own domain name?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mercuryorder.com\/ie\/author\/atanas-karinkovgrofuse-com\/\" title=\"Posts by Atanas Karinkov\" rel=\"author\">Atanas Karinkov<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-08-05T13:43:50+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-4386\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-4386\" href=\"#collapse-1-4386\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I use my own domain name?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4386\" aria-labelledby=\"faq_1-4386\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes, you can. As standard your domain will be a subdomain, e.g. yourstorename.mercuryorder.com. However, if you want to use your own domain, we can set that up for a minimal fee.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-4387 setup-ie \"><span class=\"entry-title rich-snippet-hidden\">How long do I wait to get customer payments into my account?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mercuryorder.com\/ie\/author\/atanas-karinkovgrofuse-com\/\" title=\"Posts by Atanas Karinkov\" rel=\"author\">Atanas Karinkov<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-08-05T13:44:09+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-4387\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-4387\" href=\"#collapse-1-4387\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How long do I wait to get customer payments into my account?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4387\" aria-labelledby=\"faq_1-4387\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Monies arrive into your Stripe account once approved and you can transfer the monies to your business bank account. Your first Stripe payment is normally 7-14 days after your first successful transaction, after that you can select to receive them either 7 days after the transaction has been processed or on a weekly or monthly basis.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-4389 setup-ie \"><span class=\"entry-title rich-snippet-hidden\">What payment provider do you use?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mercuryorder.com\/ie\/author\/atanas-karinkovgrofuse-com\/\" title=\"Posts by Atanas Karinkov\" rel=\"author\">Atanas Karinkov<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-08-05T13:44:26+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-4389\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-4389\" href=\"#collapse-1-4389\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What payment provider do you use?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4389\" aria-labelledby=\"faq_1-4389\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>We use Stripe as it is easy to set up for you and provides you with full control to connect to your business bank account.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-4396 setup-ie \"><span class=\"entry-title rich-snippet-hidden\">Can I add\/edit product information and images?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mercuryorder.com\/ie\/author\/atanas-karinkovgrofuse-com\/\" title=\"Posts by Atanas Karinkov\" rel=\"author\">Atanas Karinkov<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-08-05T13:53:07+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-4396\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-4396\" href=\"#collapse-1-4396\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I add\/edit product information and images?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4396\" aria-labelledby=\"faq_1-4396\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes, within the platform you can edit information and upload new images. We recommend keeping them all square 200px X 200px.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-4397 setup-ie \"><span class=\"entry-title rich-snippet-hidden\">Do I have to sell the same products I have in-store?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mercuryorder.com\/ie\/author\/atanas-karinkovgrofuse-com\/\" title=\"Posts by Atanas Karinkov\" rel=\"author\">Atanas Karinkov<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-08-05T13:53:40+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-4397\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-4397\" href=\"#collapse-1-4397\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Do I have to sell the same products I have in-store?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4397\" aria-labelledby=\"faq_1-4397\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>No. You can choose the products you wish to sell online.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-4399 setup-ie \"><span class=\"entry-title rich-snippet-hidden\">Is Mercury Order PCI Compliant or PCI Certified?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mercuryorder.com\/ie\/author\/atanas-karinkovgrofuse-com\/\" title=\"Posts by Atanas Karinkov\" rel=\"author\">Atanas Karinkov<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-08-05T13:54:06+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-4399\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-4399\" href=\"#collapse-1-4399\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Is Mercury Order PCI Compliant or PCI Certified?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4399\" aria-labelledby=\"faq_1-4399\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. It is certified Level 1 PCI DSS compliant. This means all your data and customer information are secure. We use Stripe as our payment processor and we don\u2019t store any of your customer card data.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-4405 setup-ie \"><span class=\"entry-title rich-snippet-hidden\">Can I offer delivery?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mercuryorder.com\/ie\/author\/atanas-karinkovgrofuse-com\/\" title=\"Posts by Atanas Karinkov\" rel=\"author\">Atanas Karinkov<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-08-05T13:55:31+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-4405\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-4405\" href=\"#collapse-1-4405\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I offer delivery?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4405\" aria-labelledby=\"faq_1-4405\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. With Mercury Order Retail, it is very simple. Simply input your delivery hours and information, and customers can choose a delivery slot before they start shopping or at payment stage.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-4408 setup-ie \"><span class=\"entry-title rich-snippet-hidden\">Can I set up click and collect for multiple store locations?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mercuryorder.com\/ie\/author\/atanas-karinkovgrofuse-com\/\" title=\"Posts by Atanas Karinkov\" rel=\"author\">Atanas Karinkov<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-08-05T13:55:47+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-4408\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-4408\" href=\"#collapse-1-4408\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I set up click and collect for multiple store locations?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4408\" aria-labelledby=\"faq_1-4408\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. You can easily add your different store locations during set-up. At checkout customers will choose the available collection locations.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-4409 setup-ie \"><span class=\"entry-title rich-snippet-hidden\">Can I set up click and collect?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mercuryorder.com\/ie\/author\/atanas-karinkovgrofuse-com\/\" title=\"Posts by Atanas Karinkov\" rel=\"author\">Atanas Karinkov<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-08-05T13:56:06+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-4409\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-4409\" href=\"#collapse-1-4409\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I set up click and collect?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4409\" aria-labelledby=\"faq_1-4409\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. It is very easy to set up. Just enter your collection options and customers can either pay before collection or pay instore.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-4411 setup-ie \"><span class=\"entry-title rich-snippet-hidden\">What inventory systems can I connect to?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mercuryorder.com\/ie\/author\/atanas-karinkovgrofuse-com\/\" title=\"Posts by Atanas Karinkov\" rel=\"author\">Atanas Karinkov<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-08-05T13:56:28+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-4411\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-4411\" href=\"#collapse-1-4411\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What inventory systems can I connect to?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4411\" aria-labelledby=\"faq_1-4411\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Currently, you can connect Sage One and Xero to our platform.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-4413 setup-ie \"><span class=\"entry-title rich-snippet-hidden\">Can I connect my stock inventory system?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mercuryorder.com\/ie\/author\/atanas-karinkovgrofuse-com\/\" title=\"Posts by Atanas Karinkov\" rel=\"author\">Atanas Karinkov<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-08-05T13:56:43+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-4413\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-4413\" href=\"#collapse-1-4413\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Can I connect my stock inventory system?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4413\" aria-labelledby=\"faq_1-4413\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. If you are a retailer that has your stock on an excel spreadsheet you can easily upload your products. If you use Sage One or Xero or have bespoke integration you can also connect your cloud or IT inventory system to Mercury Order.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-4414 setup-ie \"><span class=\"entry-title rich-snippet-hidden\">What are the next steps and is it easy to set-up?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mercuryorder.com\/ie\/author\/atanas-karinkovgrofuse-com\/\" title=\"Posts by Atanas Karinkov\" rel=\"author\">Atanas Karinkov<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-08-05T13:57:08+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-4414\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-4414\" href=\"#collapse-1-4414\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What are the next steps and is it easy to set-up?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-4414\" aria-labelledby=\"faq_1-4414\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>We have made it as simple as we could for you. Once you click \u2018Sign Up\u2019 button, you fill in a simple form that collects basic information about your business. Once you fill this in, you complete the sign up by completing a direct debit mandate for the commission on sales made.<br \/>\nOnce we process your order, we will quickly set up your online store and you will receive login details, a password and set-up instructions. This is usually completed on the same day or next working day.<br \/>\nOnce logged in, you can complete the setup including the importing of products and completion of your store information. Once done, you can make your site live and start trading.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-title title fusion-title-7 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-text-color:#7197cc;--awb-margin-top:50px;--awb-margin-bottom:10px;--awb-margin-top-small:20px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;NunitoSans-Bold&quot;;font-style:normal;font-weight:400;margin:0;\">PRICING<\/h4><\/div><style type=\"text\/css\">#accordian-2 .fusion-panel:hover,#accordian-2 .fusion-panel.hover{ background-color: #ffffff } #accordian-2 .fusion-panel { border-color:#000000; border-width:0px; background-color:#ffffff; }.fusion-accordian #accordian-2 .panel-title a .fa-fusion-box:before{ font-size: 20px;width: 20px;}.fusion-accordian #accordian-2 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian #accordian-2.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 38px;}.fusion-accordian  #accordian-2 .panel-title a{font-size:20px;font-family:\"HypatiaSansPro-Bold\";font-style:normal;font-weight:400;}.fusion-accordian  #accordian-2 .panel-title a:not(:hover){}.fusion-accordian  #accordian-2 .toggle-content{font-family:\"NunitoSans-Regular\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-2 .fa-fusion-box { background-color: #000000 !important;border-color: #000000 !important;}.fusion-accordian #accordian-2 .panel-title a:hover,.fusion-accordian #accordian-2 .panel-title a.hover { color: #000000;}.fusion-faq-shortcode .fusion-accordian #accordian-2 .fusion-toggle-boxed-mode:hover .panel-title a { color: #000000;}.fusion-accordian #accordian-2 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-2 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-2 .panel-title a.hover .fa-fusion-box { background-color: #000000!important;border-color: #000000!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right\" id=\"accordian-2\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-4373 pricing-ie \"><span class=\"entry-title rich-snippet-hidden\">How much does Mercury Order cost?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mercuryorder.com\/ie\/author\/atanas-karinkovgrofuse-com\/\" title=\"Posts by Atanas Karinkov\" rel=\"author\">Atanas Karinkov<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-08-05T10:38:47+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_2-4373\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-4373\" href=\"#collapse-2-4373\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">How much does Mercury Order cost?<\/div><\/a><\/h4><\/div><div id=\"collapse-2-4373\" aria-labelledby=\"faq_2-4373\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Mercury Order is free and there are no setup costs.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-4384 pricing-ie \"><span class=\"entry-title rich-snippet-hidden\">What are your hosting and bandwidth fees?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mercuryorder.com\/ie\/author\/atanas-karinkovgrofuse-com\/\" title=\"Posts by Atanas Karinkov\" rel=\"author\">Atanas Karinkov<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-08-05T13:32:37+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_2-4384\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-4384\" href=\"#collapse-2-4384\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">What are your hosting and bandwidth fees?<\/div><\/a><\/h4><\/div><div id=\"collapse-2-4384\" aria-labelledby=\"faq_2-4384\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>There are none. All Mercury Order plans include unlimited bandwidth hosting for free.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-4391 pricing-ie \"><span class=\"entry-title rich-snippet-hidden\">Are there any transaction fees?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mercuryorder.com\/ie\/author\/atanas-karinkovgrofuse-com\/\" title=\"Posts by Atanas Karinkov\" rel=\"author\">Atanas Karinkov<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-03-12T16:40:18+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_2-4391\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-4391\" href=\"#collapse-2-4391\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are there any transaction fees?<\/div><\/a><\/h4><\/div><div id=\"collapse-2-4391\" aria-labelledby=\"faq_2-4391\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>You only pay a small percentage on the sales that you make. 2.9%<br \/>\nFor more information call us on <a href=\"tel:+442871228820\">00 44 287122 8820<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-4416 pricing-ie \"><span class=\"entry-title rich-snippet-hidden\">Are there any set-up fees?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mercuryorder.com\/ie\/author\/atanas-karinkovgrofuse-com\/\" title=\"Posts by Atanas Karinkov\" rel=\"author\">Atanas Karinkov<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2021-03-12T16:39:49+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_2-4416\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-2\" data-target=\"#collapse-2-4416\" href=\"#collapse-2-4416\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Are there any set-up fees?<\/div><\/a><\/h4><\/div><div id=\"collapse-2-4416\" aria-labelledby=\"faq_2-4416\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>There are no self set-up fees for the Retail Starter and Retail Advanced plans. For the Retail Enterprise plan, we may need to build new features and complete integration with your bespoke systems.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-title title fusion-title-8 fusion-sep-none fusion-title-text fusion-title-size-four\" style=\"--awb-text-color:#7197cc;--awb-margin-top:50px;--awb-margin-bottom:10px;--awb-margin-top-small:20px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;\"><h4 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;NunitoSans-Bold&quot;;font-style:normal;font-weight:400;margin:0;\">SUPPORT<\/h4><\/div><style type=\"text\/css\">#accordian-3 .fusion-panel:hover,#accordian-3 .fusion-panel.hover{ background-color: #ffffff } #accordian-3 .fusion-panel { border-color:#000000; border-width:0px; background-color:#ffffff; }.fusion-accordian #accordian-3 .panel-title a .fa-fusion-box:before{ font-size: 20px;width: 20px;}.fusion-accordian #accordian-3 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian #accordian-3.fusion-toggle-icon-right .fusion-toggle-heading{ margin-right: 38px;}.fusion-accordian  #accordian-3 .panel-title a{font-size:20px;font-family:\"HypatiaSansPro-Bold\";font-style:normal;font-weight:400;}.fusion-accordian  #accordian-3 .panel-title a:not(:hover){}.fusion-accordian  #accordian-3 .toggle-content{font-family:\"NunitoSans-Regular\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-3 .fa-fusion-box { background-color: #000000 !important;border-color: #000000 !important;}.fusion-accordian #accordian-3 .panel-title a:hover,.fusion-accordian #accordian-3 .panel-title a.hover { color: #7197cc;}.fusion-faq-shortcode .fusion-accordian #accordian-3 .fusion-toggle-boxed-mode:hover .panel-title a { color: #7197cc;}.fusion-accordian #accordian-3 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-3 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-3 .panel-title a.hover .fa-fusion-box { background-color: #7197cc!important;border-color: #7197cc!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group  fusion-toggle-icon-right\" id=\"accordian-3\"><div class=\"fusion-panel fusion-toggle-no-divider fusion-toggle-boxed-mode panel-default fusion-faq-post fusion-faq-post-4382 support-ie \"><span class=\"entry-title rich-snippet-hidden\">Will my site be SSL secure?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/mercuryorder.com\/ie\/author\/atanas-karinkovgrofuse-com\/\" title=\"Posts by Atanas Karinkov\" rel=\"author\">Atanas Karinkov<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2020-08-05T13:30:52+00:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_3-4382\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-3\" data-target=\"#collapse-3-4382\" href=\"#collapse-3-4382\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">Will my site be SSL secure?<\/div><\/a><\/h4><\/div><div id=\"collapse-3-4382\" aria-labelledby=\"faq_3-4382\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Yes. All sites have an SSL certificate and include daily backup service.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-5 fusion-flex-container hundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-background-color:#eff6fb;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-stretch fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-7 fusion_builder_column_2_5 2_5 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-padding-top:20%;--awb-padding-right:20%;--awb-padding-bottom:20%;--awb-padding-left:20%;--awb-padding-top-medium:5%;--awb-padding-right-medium:10%;--awb-padding-bottom-medium:5%;--awb-padding-left-medium:10%;--awb-padding-top-small:10%;--awb-padding-right-small:10%;--awb-padding-bottom-small:10%;--awb-padding-left-small:10%;--awb-bg-color:#2384c4;--awb-bg-color-hover:#2384c4;--awb-bg-size:cover;--awb-width-large:40%;--awb-margin-top-large:0px;--awb-spacing-right-large:0px;--awb-margin-bottom-large:0px;--awb-spacing-left-large:4.8%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-9 fusion-no-small-visibility fusion-sep-none fusion-title-text fusion-title-size-three\" style=\"--awb-text-color:#ffffff;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-sep-color:#000000;\"><h3 class=\"fusion-title-heading title-heading-left md-text-align-center\" style=\"font-family:&quot;HypatiaSansPro-Bold&quot;;font-style:normal;font-weight:400;margin:0;\">Still have questions about Mercury Order?<\/h3><\/div><div class=\"fusion-title title fusion-title-10 fusion-no-medium-visibility fusion-no-large-visibility fusion-sep-none fusion-title-text fusion-title-size-two\" style=\"--awb-text-color:#ffffff;--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:0px;--awb-margin-left-small:0px;--awb-sep-color:#000000;\"><h2 class=\"fusion-title-heading title-heading-left\" style=\"font-family:&quot;HypatiaSansPro-Bold&quot;;font-style:normal;font-weight:400;margin:0;\">Still have questions about Mercury Order?<\/h2><\/div><div class=\"md-text-align-center\"><a class=\"fusion-button button-flat button-xlarge button-custom fusion-button-default button-1 fusion-button-default-span fusion-button-default-type fusion-no-small-visibility sign-up-button\" style=\"--button_accent_color:#ffffff;--button_accent_hover_color:#76c2f5;--button_border_hover_color:#76c2f5;--button_border_width-top:1px;--button_border_width-right:1px;--button_border_width-bottom:1px;--button_border_width-left:1px;--button-border-radius-top-left:50px;--button-border-radius-top-right:50px;--button-border-radius-bottom-right:50px;--button-border-radius-bottom-left:50px;--button_gradient_top_color:#76c2f5;--button_gradient_bottom_color:#76c2f5;--button_gradient_top_color_hover:#ffffff;--button_gradient_bottom_color_hover:#ffffff;--button_text_transform:none;\" target=\"_self\" href=\"\/ie\/contact\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Get in touch<\/span><\/a><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-8 fusion_builder_column_3_5 3_5 fusion-flex-column fusion-flex-align-self-stretch\" style=\"--awb-bg-image:url(&#039;https:\/\/mercuryorder.com\/wp-content\/uploads\/2020\/07\/Get-in-touch.jpg&#039;);--awb-bg-size:cover;--awb-width-large:60%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.2%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:0px;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column fusion-empty-column-bg-image fusion-column-has-bg-image\" data-bg-url=\"https:\/\/mercuryorder.com\/wp-content\/uploads\/2020\/07\/Get-in-touch.jpg\"><img decoding=\"async\" class=\"fusion-empty-dims-img-placeholder fusion-no-large-visibility\" alt=\"contact us\" aria-label=\"Get in touch\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%27742%27%20height%3D%27361%27%20viewBox%3D%270%200%20742%20361%27%3E%3Crect%20width%3D%27742%27%20height%3D%27361%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\"><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-6 fusion-flex-container hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-background-color:rgba(255,255,255,0);--awb-flex-wrap:wrap;\" id=\"top-minus-five\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-9 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:0px;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div style=\"text-align:center;\"><a class=\"fusion-button button-flat button-xlarge button-custom fusion-button-default button-2 fusion-button-default-span fusion-button-default-type sign-up-button\" style=\"--button_accent_color:#ffffff;--button_accent_hover_color:#76c2f5;--button_border_hover_color:#76c2f5;--button_border_width-top:1px;--button_border_width-right:1px;--button_border_width-bottom:1px;--button_border_width-left:1px;--button-border-radius-top-left:50px;--button-border-radius-top-right:50px;--button-border-radius-bottom-right:50px;--button-border-radius-bottom-left:50px;--button_gradient_top_color:#76c2f5;--button_gradient_bottom_color:#76c2f5;--button_gradient_top_color_hover:#ffffff;--button_gradient_bottom_color_hover:#ffffff;--button_text_transform:none;\" target=\"_self\" href=\"\/ie\/contact\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Get in touch<\/span><\/a><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-7 fusion-flex-container hundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-border-sizes-left:0;--awb-border-sizes-right:0;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:0px;--awb-padding-left:0px;--awb-padding-top-small:2%;--awb-padding-bottom-small:2%;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"width:104% !important;max-width:104% !important;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-10 fusion_builder_column_1_1 1_1 fusion-flex-column\" 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\n\t\t<\/a><\/div><\/div><\/div><\/div>\n<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-4367","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ - Mercury Order<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/mercuryorder.com\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Mercury Order\" \/>\n<meta property=\"og:url\" content=\"https:\/\/mercuryorder.com\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Mercury 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