How much does Mercury Order cost?
Mercury Order is based on usage and there is no self set up fee.
Will my site be SSL secure?
Yes. All sites have an SSL certificate and include daily backup service.
What are your hosting and bandwidth fees?
There are none. All Mercury Order plans include unlimited bandwidth hosting for free.
Can I use my own domain name?
Yes, you can. As standard your domain will be a subdomain, e.g. yourstorename.mercuryorder.com. However, if you want to use your own domain, we can set that up for a minimal fee.
How long do I wait to get customer payments into my account?
Monies arrive into your Stripe account once approved and you can transfer the monies to your business bank account. Your first Stripe payment is normally 7-14 days after your first successful transaction, after that you can select to receive them either 7 days after the transaction has been processed or on a weekly or monthly basis.
What payment provider do you use?
We use Stripe as it is easy to set up for you and provides you with full control to connect to your business bank account.
Are there any transaction fees?
You only pay a small percentage on the sales that you make. 2.9% For more information call us on 00 44 287122 8820
Can I add/edit product information and images?
Yes, within the platform you can edit information and upload new images. We recommend keeping them all square 200px X 200px.
Do I have to sell the same products I have in-store?
No. You can choose the products you wish to sell online.
Is Mercury Order PCI Compliant or PCI Certified?
Yes. It is certified Level 1 PCI DSS compliant. This means all your data and customer information are secure. We use Stripe as our payment processor and we don’t store any of your customer card data.