Yes, you can. As standard your domain will be a subdomain, e.g. yourstorename.mercuryorder.com. However, if you want to use your own domain, we can set that up for a minimal fee.

Monies arrive into your Stripe account once approved and you can transfer the monies to your business bank account. Your first Stripe payment is normally 7-14 days after your first successful transaction, after that you can select to receive them either 7 days after the transaction has been processed or on a weekly or monthly basis.

We use Stripe as it is easy to set up for you and provides you with full control to connect to your business bank account.

Yes, within the platform you can edit information and upload new images. We recommend keeping them all square 200px X 200px.

No. You can choose the products you wish to sell online.

Yes. It is certified Level 1 PCI DSS compliant. This means all your data and customer information are secure. We use Stripe as our payment processor and we don’t store any of your customer card data.

Yes. With Mercury Order Retail, it is very simple. Simply input your delivery hours and information, and customers can choose a delivery slot before they start shopping or at payment stage.

Yes. You can easily add your different store locations during set-up. At checkout customers will choose the available collection locations.

Yes. It is very easy to set up. Just enter your collection options and customers can either pay before collection or pay instore.

Currently, you can connect Sage One and Xero to our platform.

Yes. If you are a retailer that has your stock on an excel spreadsheet you can easily upload your products. If you use Sage One or Xero or have bespoke integration you can also connect your cloud or IT inventory system to Mercury Order.

We have made it as simple as we could for you. Once you click ‘Sign Up’ button, you fill in a simple form that collects basic information about your business. Once you fill this in, you complete the sign up by completing a direct debit mandate for the commission on sales made.
Once we process your order, we will quickly set up your online store and you will receive login details, a password and set-up instructions. This is usually completed on the same day or next working day.
Once logged in, you can complete the setup including the importing of products and completion of your store information. Once done, you can make your site live and start trading.