The inflation of contactless purchases suggests a growing consumer appetite for ease and convenience of digital shopping. Contactless retail has enabled omni-channel retailers the ability to provide shoppers with immediate order fulfillment, at a distance, either via pick-up or doorstep delivery. In March, click and collect features saw an increase 35% week-on-week, as retailers and shoppers adapted quickly to social distancing measures. Key drivers for contactless consumerism: Contact-free delivery options or click and collect have become the retail industry’s solution to social distancing. It is an option that should be incorporated by all retailers to meet changed customer expectations. The ...

The exponential growth of E-commerce activity in Ireland during the coronavirus pandemic is likely to become the ‘new norm’, even beyond the crisis. The transformed consumer landscape may have accelerated a process that was occurring at a much more glacial pace prior to Covid-19. Huge numbers of people that previously avoided or only dabbled in online shopping in the past are now buying online - an additional 26,000 retired households ordered an online delivery within a 12-week period, with over-65s spending an extra €8.9 million online. A recent survey revealed that online grocery sales grew by 76% compared to last ...

A radical shift in buyer behaviours due to Covid-19 will see a forever changed consumer landscape.  As of May, 2020, approximately 62% of UK shoppers said that due to the coronavirus outbreak, they reduced shopping in physical stores.  These shoppers turned to technology to adapt their shopping method in a socially distanced world, bridging the gap between the physical and virtual shopping worlds. If your customers can't come to you, you can use Mercury Orders online ordering software to take your product and services to them. What is the future of shopping? In-store retail experiences are evolving – and will ...

Home delivery platform free to retailers to help protect staff and shoppers Irish technology company Grofuse is offering free online shopping software to retailers to help safeguard the health of customers, staff and businesses during the Covid-19 crisis. Mercury Order Retail was created by the Derry-based digital growth agency in an effort to promote social distancing and throw a lifeline to retail businesses amid the coronavirus chaos. Over the past year, the company has developed a state-of-the-art online ordering platform for wholesalers supplying the catering industry, a sector which has been decimated by the crisis. However, the Grofuse team responded ...